FAQs

Infinity Medical Transportation LLC offers reliable non-emergency medical transportation services for doctor’s appointments, hospital discharges, physical therapy, dialysis treatments, and more. Our fleet includes wheelchair-accessible vehicles, ensuring comfort and safety for every passenger. Whether it’s a local trip or a long-distance journey, our professionally trained drivers are here to assist you every step of the way.

Scheduling a ride is quick and easy. You can book online through our Schedule a Ride page or call our customer service team directly. We recommend booking at least 24 hours in advance to secure your preferred time, but we also accommodate last-minute requests whenever possible.

Our pricing is tailored to trip distance, vehicle type, and specific requirements. To make your transportation more affordable, we accept various insurance plans. Please visit our Request a Quote page or contact us directly for a personalized quote.

Absolutely! One family member, friend, or caregiver is welcome to accompany you at no additional cost. Our goal is to ensure you feel safe and comfortable throughout your journey.

Yes, all our vehicles are regularly inspected, sanitized, and maintained to meet safety standards. Our drivers are professionally trained, background-checked, and certified in CPR and First Aid. Your safety and comfort are our top priorities.

We understand that plans can change. If you need to cancel or reschedule your ride, please notify us at least 12 hours to avoid cancellation fees. Our team will do their best to accommodate your new schedule.